Today’s employee expects open communication from their manager, and it pays to do so. After all, about 86 percent of employees and executives blame the lack of good communication on workplace failures. Effective communication, however, can increase team productivity by as much as 25 percent, according to a McKinsey report.
As a leader, you need to create trust with your team that allows for two-way communication. An effective way to do this is to set up one-on-one team meetings with your employees. Schedule those meetings as a time when you listen to the employee. This is their moment to bring up any difficulties or questions that they might have about their role, and active listening goes a long way in building trust, which could be your company’s greatest asset.
Of course, another way to reach employees is through internal communications — say, a weekly or monthly email with updates on how the company is doing. If you have data or revenue numbers to highlight how the business is achieving key milestones, make sure to share them.
Sending out surveys is another efficient way to learn about company culture and whether or not leadership is effectively managing staff. Doing annual or even biannual reviews is another way to not only get feedback but also give feedback on how employees are doing. Showing them where their strengths lie and ways to improve is a win-win for the company and your team.